Insurance Claims

We probably know the insurance process better than anybody. We are not only a repair service for your car; we can also help you with your insurance questions, and advise you on the claim process. In fact, we actually facilitate the process and help speed it along.

Here are some helpful advice and tips on what to do and expect:

Call your insurance company within 48 hours of the accident.
Provide us with your insurance claim number so we can start the process.
You will be contacted on when and where the insurance adjuster will meet you.
The insurance adjuster will contact you and Emerson Auto Body.
Once Emerson Auto Body and the insurance company have agreed to a price estimate, repairs can begin.
Emerson Auto Body begins the repairs.
Emerson Auto Body can negotiate with the insurance company on your behalf, should additional repairs or adjustments to the initial claim be necessary.
The insurance company will issue payment to you, NOT Emerson Auto Body.
Your car will be repaired to your satisfaction.

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